Managing a loading dock without preventative maintenance is like driving across the country on a tire with a slow leak. You can keep going, but a blowout is inevitable, bringing your entire facility to a standstill.
When equipment problems are unaddressed (or worse, go undetected), they can lead to safety hazards, increased operational costs and damage to your reputation. Regular preventive maintenance can help catch problems before they become expensive repairs.
But not all service providers are created equal. Before you sign a contract, here’s what to ask:
If your loading dock handles 20–30 trucks a day (or more), your equipment experiences a lot of wear and tear. A maintenance plan can help you avoid expensive downtime only if the technician can find and address any problems they encounter.
We’ve heard from customers that our competitors frequently overlook critical details like weld quality, cables and cotter pins, but MidCo performs thorough checks at every visit, including:
Dock Levelers:
Loading Dock Doors:
Companies that service commercial accounts and residential garage doors may not have replacement parts for loading dock doors in their repair van. This is a significant problem in Pasco and other mid-state locations where parts can be difficult to get overnight.
Garage door techs may not have scissor lift training (to work on dock door spring lines or motors). They have to call in someone else, creating an additional delay.
Mid Columbia Forklift and MidCo Material Handling specialize in loading dock repair and maintenance. Our techs arrive in a fully-loaded van and take extra care, such as putting "diaper" drip trays under scissor lifts to catch fluid leaks and keep your facility clean.
MidCo technicians are fully trained to adhere to Good Manufacturing Practice (GMP) policies, such as wearing:
At Lamb Weston, a large potato processing facility in Boardman, OR, the technician (Josh) knows the plant layout and team so well, he simply arrives and goes straight to work.
Dee E Ellis, Maintenance Manager, for Calbee America said, “I would like to express my gratitude for the professionalism shown by your crew while on site installing the two roll-up doors in packaging last week, they followed all our GMP policies were courteous, clean, and communicated well. Please pass on that we appreciate all their hard work."
MidCo offers professional, personalized loading dock and loading dock door repair and maintenance to facilities in Washington state and Oregon. We strive to provide world-class service and reward our technicians for going the extra mile for our customers.
At MidColumbia Material Handling, we sell, service and repair:
…and we’d love the opportunity to earn your business. Please contact us online or give us a call.
Auburn 253-854-5438
Pasco 509-547-7413
Wenatchee 509-663-9009
Yakima 509-457-5137
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5 Loading Dock Products That Instantly Boost Safety and Profitability
Are Insulated Roll Up Doors Worth the Extra Cost?